How do I fix a problem with an incorrect port error?
Why am I getting a "Date Error" message?
How do I uninstall?
What if I delete the My Spam Gone files?

Incorrect Port: How do I fix a problem with an incorrect port error?

Problem description:

Sometimes the port setting in My Spam Gone gets changed to 1024 when the email program is still set to 110. This causes and error in Outlook Express when trying to retrieve messages.

Solution:

Change the port manually. Go to Process|E-mail Settings, select your e-mail account, then click on the Advanced button. Reset the port to 110.

Date Error: Why am I getting a "Date Error" message?

Problem description:

On messages marked spam or suspect invalid date is one of the factors.

Explanation:

An invalid date is considered a spam factor. My Spam Gone maintains a "LatestDateDelivered". There will be an entry in the INI file like: "LatestDateDelivered=2006-09-26".
If you receive an e-mail message that is more than 2 weeks old, you will get a Date Error message in your email. Also, if you receive a message that is more than one day in the future, it will get the Date Error message.
Generally, any message with an invalid date can be considered spam. If there is a situation where an invalid date is associated with a valid message, please tell us about it at Technical Support.

How do I uninstall?

Solution:

The ideal way is to go to Start | Programs | My Spam Gone | uninstall.
You should also be able to go to your computer's Control Panel and Add/Remove the program.

What if I delete the My Spam Gone files?

Solution:

Go to Outlook Express, Tools | Accounts, select your account, click on Properties button. Click on the Servers tab and change the Incoming email (POP3) to your server. The server is almost always the part of your e-mail after the "@". Example: Jane@Doe.com the server is DOE.com.